We understand that sometimes a product doesn’t quite meet expectations or may not fit the way you imagined. Don’t worry—we’ve got you covered! 💖 That’s why we offer a 30-day return window, starting from the moment your goods are delivered.
If you're not absolutely thrilled with your purchase, we’ll gladly accept a return or exchange! 🎉
To start the process, click here to contact us, or drop us an email at: admin@sexyemporium.com 📧.
Once we hear from you, we’ll guide you through the return process with ease.
Return Conditions:
- All goods must be returned within 30 days of receiving them ⏰.
- You’ll be responsible for return postage, unless the item is faulty before dispatch 🚚.
- Items must be in their original, sealed packaging (tags attached, if applicable), and in re-saleable condition 🔁.
We carefully inspect all items before dispatch and package them securely to prevent damage during shipping. However, please note: used items or unarranged returns will be sent back to you 🛑.
Important: For hygiene reasons, sex toys cannot be returned once the seal has been broken 🛀. You can see and feel the item through the bag, so please ensure you're happy with your choice before opening. Any used items will be returned to the customer without a refund 🚫.
